Privacy Policy

Last updated: January 01, 2026

Regli (“Regli”, “we”, “us”, or “our”) operates an online platform that connects Customer(s) (“User(s)”) with regulated professionals, including but not limited to Canadian immigration consultants (“Service Providers”). Regli is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, platform, and related services (collectively, the “Platform”).

By using Regli, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Account login credentials
  • Information submitted through contact forms, bookings, or intake forms
  • Payment-related information (processed by third-party payment processors)

1.2 Information Collected Automatically

  • IP address
  • Device type, browser type, and operating system
  • Pages visited and actions taken on the Platform
  • Date and time of access
  • Cookies and similar tracking technologies

1.3 Information from Service Providers

If you book or interact with a Service Provider, we may receive information related to:

  • Service listings
  • Availability and booking details
  • Transaction status
  • Professional credentials made publicly available by the Service Provider

2. How We Use Your Information

We use personal information to:

  • Provide, operate, and maintain the Platform
  • Create and manage User accounts
  • Facilitate bookings, payments, and communications
  • Connect Users with appropriate Service Providers
  • Enable Service Providers to contact Users for service delivery and follow-up
  • Recommend or introduce Users to additional Service Providers that may be relevant to their needs
  • Market and promote Regli’s immigration-related services, products, features, and educational content
  • Improve platform performance and User experience
  • Send service-related notifications, updates, and promotional communications
  • Respond to inquiries and customer support requests
  • Detect, prevent, and address fraud, security, or technical issues
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (Canada)

We collect, use, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws, based on:

  • Your consent
  • Fulfillment of contractual obligations
  • Legitimate business interests
  • Legal or regulatory requirements

4. Sharing and Disclosure of Information

We do not sell your personal information.

We may share information with:

4.1 Service Providers You Engage With

Information necessary to complete bookings and deliver services may be shared with the Service Provider you engage with.

By using the Platform, you acknowledge and agree that Service Providers may contact you directly using your provided information to:

  • Deliver requested services
  • Provide follow-up assistance
  • Offer additional or related immigration services that may be relevant to you

4.2 Other Service Providers on the Platform

To improve service discovery, matching, and access to immigration professionals, Regli may share limited personal information with other Service Providers on the Platform, even if you have not previously interacted with them.

Such sharing may occur for purposes including:

  • Recommending suitable immigration professionals
  • Enabling Service Providers to respond to service needs or inquiries
  • Facilitating introductions, consultations, or service proposals

Service Providers are expected to use such information responsibly and in compliance with applicable privacy laws and professional obligations.

4.3 Third-Party Service Providers

We use trusted third parties to operate the Platform, including:

  • Payment processors (e.g., Stripe)
  • Hosting and cloud infrastructure providers
  • Email and communication tools
  • Analytics and performance tools

These providers are authorized to use your information only as necessary to perform services for Regli.

4.4 Legal Requirements

We may disclose information if required to do so by law, regulation, court order, or governmental request.

5. Payments

Regli does not store full payment card details. Payments are processed securely through third-party payment processors who comply with industry security standards (e.g., PCI-DSS).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential platform functionality
  • Understand User behavior and usage patterns
  • Improve performance and User experience

You may manage or disable cookies through your browser settings, though some features of the Platform may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or regulatory obligations
  • Resolve disputes and enforce agreements

When no longer required, information is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights and Communication Preferences

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent for certain uses of your information, including marketing communications
  • Request deletion of your account and personal data (subject to legal or contractual obligations)

You may opt out of promotional or marketing communications at any time by contacting us directly.

Service-related or transactional communications are not subject to opt-out.

10. Third-Party Links

The Platform may contain links to third-party websites or services. Regli is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

11. Children’s Privacy

Regli is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Platform constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Regli
Email: support@regli.ca
Website: https://www.regli.ca

Regli — Where Trust Meets Immigration